Shipping Information

How CocoCubs gets to your cub — clearly, gently, and on time.

Processing time

Orders are hand-checked and packed within 1–3 business days before they ship.

Delivery time

5–7 business days across India once your parcel is on its way.

Free shipping

Free shipping on every order across India — the price you see is the price you pay, with no surprise charges at checkout.

Cash on Delivery

Available on orders above ₹499. Adds a ₹50 COD handling charge at checkout.

Courier partners

We ship via Delhivery, Shiprocket — your tracking link arrives the moment your parcel is collected.

Tracking & support

Track your order via WhatsApp or email after dispatch.

A few small notes

  • · Customized orders may require additional preparation time and are usually delivered within 7–10 working days.
  • · Delivery timelines may vary depending on your location and courier availability.
  • · Delivery Delays
  • · While we try our best to ensure timely delivery, delays may occur due to:
  • · Weather conditions
  • · Festivals or high order volumes
  • · Courier partner issues
  • · Remote location accessibility
  • · Incorrect Address
  • · Please ensure your shipping address and phone number are correct. Coco Cubs will not be responsible for orders delayed or lost due to incorrect details provided by the customer.
  • · Damaged or Missing Orders
  • · If your package arrives damaged or items are missing, please contact us within 48 hours of delivery with:
  • · Order number
  • · Photos/videos of the package
  • · We will assist you as quickly as possible.

Still wondering?

We answer most questions quickly — drop us a note and we'll get back the same day.

hello@cococubs.co.in