Shipping Information
How CocoCubs gets to your cub — clearly, gently, and on time.
Processing time
Orders are hand-checked and packed within 1–3 business days before they ship.
Delivery time
5–7 business days across India once your parcel is on its way.
Free shipping
Orders above ₹999 ship free. Standard shipping is a flat ₹99 for smaller orders.
Cash on Delivery
Available on orders above ₹499. Adds a ₹50 COD handling charge at checkout.
Courier partners
We ship via Delhivery, Shiprocket — your tracking link arrives the moment your parcel is collected.
Tracking & support
Track your order via WhatsApp or email after dispatch.
A few small notes
- · Customized orders may require additional preparation time and are usually delivered within 7–10 working days.
- · Delivery timelines may vary depending on your location and courier availability.
- · Delivery Delays
- · While we try our best to ensure timely delivery, delays may occur due to:
- · Weather conditions
- · Festivals or high order volumes
- · Courier partner issues
- · Remote location accessibility
- · Incorrect Address
- · Please ensure your shipping address and phone number are correct. Coco Cubs will not be responsible for orders delayed or lost due to incorrect details provided by the customer.
- · Damaged or Missing Orders
- · If your package arrives damaged or items are missing, please contact us within 48 hours of delivery with:
- · Order number
- · Photos/videos of the package
- · We will assist you as quickly as possible.
Still wondering?
We answer most questions quickly — drop us a note and we'll get back the same day.
hello@cococubs.co.in